Grand Mercure Dubai City, Dubai
About the Hotel
Grand Mercure Dubai City is a 4-star hotel situated in Garhoud, a dynamic area blending commercial and residential buildings. The hotel features a design that reflects the Emirates' cultural heritage, appealing to modern travelers. It is conveniently located near the GGICO Metro Station and is just 2 kilometers from Dubai Airport. A variety of amenities are available for both leisure and business travelers.
Location
Grand Mercure Dubai City is located in Garhoud, approximately 2 kilometers from Dubai Airport. The nearest metro station, GGICO, is adjacent to the property, providing easy access to the city. The hotel's locale offers proximity to attractions such as Dubai Tennis Stadium and Dubai Dolphinarium, enhancing its appeal to tourists.
Rooms
The hotel offers 361 air-conditioned rooms, including 257 guest rooms and 104 fully furnished hotel apartments. Each unit includes a flat-screen TV with satellite channels, a minibar, and a kettle. Bathrooms are equipped with shower/tub combinations and complimentary toiletries. Guests can enjoy views from various room types, including pool and city views.
Eat & Drink
Dining at the hotel includes one signature Emirati restaurant and various other establishments like Walima. Guests can opt for a continental or American breakfast served daily. The hotel features two restaurants and a coffee shop/café, along with two bars/lounges for refreshments. Buffet breakfasts are available on weekdays from 6:30 AM to 10:30 AM.
Leisure & Business
For leisure, amenities include a fitness center, a children's playground, and both children's and adult's swimming pools. Business travelers benefit from nine meeting rooms and a 24-hour business center. Additional services include concierge support, free Wi-Fi access, and a spa offering various treatment options.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Sports trainer
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Free airport shuttle
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Outdoor dining area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Children's pool
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Rooftop pool
- Heated swimming pool
- Sun loungers
- Spa & wellness centre
- Steam room
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
- Sink
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel is conveniently located near the Garhoud Metro Station and close to the airport, making it a relaxing choice after a long flight. The rooms boast a king-size bed with an extra bed option, offering great amenities. However, there is room for improvement in customer service, especially from the concierge service.
The hotel provided excellent facilities with well-equipped amenities and a great-sized bedroom, making my stay truly comfortable. The service, especially from the concierge service, was impeccable, although there is room for improvement in general customer service. The location was very convenient, being close to the airport, and the dining experience, while included, could have offered a wider variety of options. Overall, a good value for money stay.
The hotel has interestingly designed rooms with a king-size bed and an extra bed available. While the amenities were lacking, the facilities were great. The service, especially from the concierge, needs improvement.
I had a pleasant stay at the hotel; the rooms were lovely with all the necessary amenities and a king-size bed, but an extra bed would have been a bonus. The service was decent overall, but the Concierge service could improve. The location was convenient, close to the airport and metro station. The dining experience was satisfactory with included biscuits. The facilities were great, offering various services and features. However, the room price was a bit steep for the value provided.
The hotel is conveniently located near the airport for easy access and offers a blend of attractions nearby. The rooms feature interesting design with two king beds and a lack of clean towels or amenities, but also offer a king-size bed with an extra bed for added comfort. The service, especially at the concierge and reception desk, could use improvement for a more pleasant experience. The dining options are satisfactory with included premium meats. The facilities meet basic needs but lack a bit in overall service quality.
What a wonderful stay! The hotel offers excellent facilities with all the amenities you could need. The rooms are spacious and modern, making for a truly comfortable stay. However, there were no clean towels or other amenities provided. The location is perfect for those visiting Dubai downtown, although it’s a bit far from the metro. The dining experience was included in the rate and featured delicious regional bread, adding a nice touch to my stay.
The hotel is conveniently close to the airport for ease of travel but also provides easy access to Dubai attractions. The rooms are spacious, modern, and well-equipped with all amenities. However, the customer service, especially from the Concierge service, needs improvement. The dining options are included and satisfying, perfect for a relaxing stay.
A lovely stay at this hotel with spacious, modern rooms featuring two king beds, a refreshing waterfall shower, and great amenities. The service, particularly from the concierge and reception desk, could use improvement in customer service. The location is conveniently close to the airport while still being easily accessible to Dubai's attractions. The dining experience, with juicy steaks included in the rate, was satisfying. The facilities offered were top-notch, making for a comfortable and enjoyable stay.
The hotel offers spacious rooms with a king bed and a kitchen. However, the lack of clean towels and amenities was disappointing. The extra bed provided with the king-size bed was a nice touch, though.
The hotel offers excellent facilities in the rooms, providing all the amenities you need. However, there were no clean towels or other amenities available. The customer service, notably from the concierge service and at the reception desk, needs improvement. The location is convenient, especially being close to the airport with good eateries nearby. The dining experience was satisfactory, especially with the home-made desserts offered.
The hotel offers spacious rooms with good-sized bedrooms, perfect for a stay without children. The two double beds provided were comfortable, but the room lacked clean towels and other amenities. Decent value for money overall with room service available.
The hotel offers an interesting room design with all the amenities you need, but customer service could improve. Convenient location next to GGICO station and close to good eateries. The dining experience is included in the rate and features delicious pasta options.
The hotel offers great room facilities and amenities. The customer service needs improvement at the reception desk. The location is convenient, close to the airport in Dubai and easily accessible to attractions. The dining experience is included in the rate but lacks variety. The facilities are well-maintained.
I had a mixed experience at the hotel. The rooms were spacious with two king beds, but there were no clean towels or other amenities provided, which was disappointing. However, the location was very convenient, close to the airport and a restaurant called Sistet eatery. The dining experience was decent with included local jams, but there were some service issues that need improvement.
The hotel offers lovely rooms with great amenities and facilities, including spacious king-size beds and extra beds. However, there's room for improvement in some service areas. The location is ideal for travelers seeking relaxation after a flight, with convenient access to transportation options. Dining features include local meat, and the facilities are well-equipped.
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